Straight answers.

White-label IT services are delivered by ByteWyse engineers but branded as your MSP. Your clients see your name, your email addresses and your ticket system. You own the relationship and set the price.

We partner with managed service providers, IT consultancies, VARs and internal IT departments that need more engineering capacity, specialist skills or 24/7 coverage.

Never. Every partnership starts with a mutual NDA and a non-solicitation agreement. Your clients are your clients.

Most partners are onboarded within one to two weeks: a discovery call, access to your tools, a review of your standards, then live work.

Projects are usually fixed-price. Ongoing support is a monthly retainer or a pre-paid block of hours. You get the number before you sell, so your margin is protected.

We work daily with Dell, VMware, Hyper-V, Microsoft 365, Azure and AWS, Fortinet, WatchGuard, Ubiquiti and NinjaOne, plus ConnectWise, Autotask, HaloPSA and Datto.

Both. Most configuration and staging is done remotely to keep cost down, with on-site engineers dispatched for racking, cabling, cutovers and anything that needs hands on hardware.

Yes. We work from your tickets in ConnectWise, Autotask, HaloPSA or similar, log time against them, and keep your client communication in one place.

Most projects are quoted at a fixed price from a scoping call and site details. Larger or open-ended work can be billed as a block of hours. Either way you know the number before you sell it.

No. We answer as your company, use your tools and your templates, and sign an NDA with non-solicitation terms before we start.

NinjaOne, ConnectWise Manage and Automate, Datto, Autotask, HaloPSA, Kaseya and N-able. If you run something else, ask: we probably know it.

Yes. Many partners start with after-hours and overflow coverage, then expand once they've seen the quality.

Co-managed IT is a shared model: your team keeps day-to-day ownership while an outside partner adds capacity, specialist skills or after-hours coverage. You decide what you hand over.

Yes. Internal IT teams use our co-managed service for escalations, projects and coverage gaps, the same way MSPs do.

Retainers are month to month after onboarding. Pre-paid hour blocks have no ongoing commitment.

Yes. We close the common gaps (MFA everywhere, EDR, immutable backups, admin account separation) and give you documentation to back up the answers.

No. We work with the tools you already sell, such as your EDR, SIEM or email security, and make sure they're deployed and tuned properly.

We help with technical control implementation and evidence gathering for CMMC and NIST 800-171. We work alongside your assessor rather than replacing one.

For a typical 25 to 150 user business, plan two to four weeks from kickoff to cutover, including discovery, pilot and the final weekend cutover.

No. We pre-stage data, run delta syncs and cut over in a planned window, so users keep working and log in to everything in place the next morning.

Yes. We move VMware workloads to Hyper-V, Proxmox, Azure, AWS or ByteWyse private cloud, with planned downtime windows and tested restores.

Yes. The first call is a no-cost working session to understand your goals, environment or client opportunity, and it ends with a clear next step.

Yes. As a white-label vCIO we can prepare and present QBR material as part of your team.

Yes. Our engineers join scoping calls, design the solution and write the technical scope so your quote is accurate.

Public cloud such as Azure or AWS runs your workloads on shared, metered infrastructure. Private cloud runs them on infrastructure dedicated to you or a small set of tenants, with fixed pricing and more control over performance, location and security.

ByteWyse does. We handle hardware, hypervisors, monitoring, patching, backups and capacity. Your team manages the client relationship and the guest operating systems if you want to, or we can do that too.

Yes. Many clients run hybrid: steady workloads in private cloud to control cost, and bursty or SaaS-adjacent workloads in Azure or AWS, connected by VPN.

Yes. We plan and run cloud repatriation projects, moving steady workloads out of Azure or AWS to cut cost, with tested cutovers and a rollback plan.

For steady, predictable workloads it usually is, often by a wide margin, because there are no egress fees and capacity isn't billed by the minute. We'll model the comparison for your workloads.

Yes. Hosting is built to be white-labeled. You own the client relationship and set the price.

Yes. We provide offsite backup repositories and DR capacity for common backup platforms.

Remote hands means on-site technicians who carry out physical tasks in a data center for you, such as reboots, drive swaps, cabling and inspections, so you don't have to send your own staff.

Yes. We manage equipment in ByteWyse facilities and in third-party colocation sites, subject to site access.

Yes. We start with a full audit: elevations, port maps, asset list and health check. Then we clean it up to standard.